AI-Driven Chatbots: Revolutionizing Customer Service on the Web

Introduction



In today’s digital-first world, customer service is a critical component of a successful web strategy. As more customers prefer self-service options, businesses are turning to AI-driven chatbots to provide instant, 24/7 support. These intelligent bots can handle a wide range of customer queries, from answering FAQs to processing transactions, ensuring a seamless user experience.



How AI Chatbots Improve Customer Service



AI chatbots use natural language processing (NLP) to un